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Warranty and claims

Except as expressly provided in favor of the Consumer by the legislation in force, Guerrilla Nails guarantees only the material integrity of the Products upon delivery.

Therefore we recommend to proceed, on delivery, to check the status of the delivered Products before signing the acknowledgment of receipt, and in particular:

  1. that the number of boxes is the same as indicated in the transport document accompanying the consignment;
  2. That the packaging is not damaged or wet or otherwise altered, and check the integrity of the content.

In case you notice any anomalies, you must refuse the delivery of the Products or write down your reservations, detailed and dated. If the courier document is signed without affixing any "reservation", you cannot make any objection about the appearance of the goods. Any problems concerning the physical integrity, the compliance or completeness of the received Products must be reported within 24 hours after delivery.

In the event that, at the opening of the packages, the products should therefore be damaged in their material integrity, you must report this circumstance at info@guerrillanails.com within 24 hours from the delivery. In these cases you will be entitled to receive, in place of the damaged ones, Products of the same type and in equal quantities when you return us at Guerrilla Nails Di Tanzi Luana, Via 2 Giugno n. 15, 29010 Fontana Fredda di Cadeo (PC), Italy, the affected Products within 8 (eight) days from delivery, and always that they are returned in their original conditions and packaging and with the accompanying documents; in case of unavailability of the Products of the same type as those damaged, we will give you back the price and shipping charges already paid. In all these cases it is expressly excluded further damages.

The technical and operational characteristics relating to the Products published by Guerrilla Nails through the Site or the newsletter are those submitted by the respective Producers. Except as expressly provided by the laws in force in favor of the Consumer, Guerrilla Nails assumes no responsibility regarding the truthfulness and completeness of such information, particularly those that describe the products as "cruelty free" (ie made without carrying out tests on animals), or (where indicated) "vegan" (ie free of products of animal origin), or (where indicated) "5 free" (ie free of toluene, formaldehyde, formaldehyde resins, camphor, DBP-disobutilftalato), or (where indicated) "3 free" (ie without DBP, toluene, formaldehyde). Finally, the pictures of the Products are indicative and not binding.

If delivered a Product other than that covered by the Order, you will be entitled to receive the Product initially ordered if you give us back the one received within eight (8) days from the delivery at the address of Guerrilla Nails Di Tanzi Luana, Via 2 Giugno n . 15, 29010 Fontana Fredda di Cadeo (PC), Italy, and provided it is returned in its original condition and packaging and with the accompanying documents. Once we receive the product in that manner, we will send you, at our expense, the Product initially ordered and will refund as soon as possible all the expenses you incurred in returning the Product that was mistakenly delivered. In the event of unavailability of the Product of the same type as the one you originally ordered, we will give you back the price and shipping charges already paid. In all these cases it is expressly excluded any further damages.

The Products are not provided for test. Therefore you will be responsible for choosing the ordered Products and for the compliance and conformity with the specifications set by each manufacturer to your needs.